Subject: Fw: Chandukaka saraf AMC expired.
From: IT Solapur Cluster <[email-masked]>
To: Santosh Khande <[email-masked]>, Rahul Dwivedi <[email-masked]>
Date: Tue, 6 Feb 2024 12:21:39 +0000

Dear Sir,

PFA  ,
Xtreme Media New Server and licenses  Quotation Details .

________________________________
From: Poonam Chaskar <[email-masked]>
Sent: Tuesday, February 6, 2024 5:25 PM
To: IT Solapur Cluster <[email-masked]>
Cc: Alok Mokase <[email-masked]>
Subject: RE: Chandukaka saraf AMC expired.

Dear Sir,

As discussed yesterday Please find attached AMC quote for Qty 51 license.

As you want to shift some license to other server you need to procure Server software.

Sr No

Particulars

AMC Start Date

AMC End Date

Sub total

GST

Total

1

AMC Charges for DS Software Qty : 51
AMC Charges for DS Server Software Qty: 1

(Only software no Hardware)

06-02-2024

06-02-2025

₹ 1,21,615

₹ 21,891

₹ 1,43,506

2

Server License Xtreme Signage Qty : 1 (New server license)

(Only software no Hardware)

₹ 80,000

₹ 14,400

₹ 94,400

Total

₹ 2,01,615

₹ 36,291

₹ 2,37,906

Terms and Condition

1.       Taxes will be charged as applicable.

2.       Payment Terms: 100% payment Advance

3.       Account details:

Name - XTREME MEDIA PRIVATE LIMITED

Bank Name - The Federal Bank Limited

Account Type - CC

Account no - 11765500004531

IFSC - FDRL0001176

Branch - Mumbai Andheri

AMC Inclusion

  *   For DS – online support will be provided
  *   For DS – software updates, security patches, provided

AMC Exclusions

  *   Travel, lodging and food charges for cities where XM engineer is not present.
  *   Any type of damage due to physical or external factors
  *   Scaffolding, ladder, work permits, etc. required for safe access to the screen.
  *   Video processor/controller and accessories not covered under AMC unless mentioned in BOQ
  *   Reinstallation of LED / software / media player
  *   Deletion of license file or any file
  *   Bandwidth space and storage

Best Regards,

Ms.Poonam Chaskar

Assistant Manager - Inside Sales

    (+91-22) 24117966 Extn: 203  +91 9372732990

From: Poonam Chaskar
Sent: Monday, February 5, 2024 10:54 AM
To: [email-masked]
Subject: FW: Chandukaka saraf AMC expired.

Best Regards,

Ms.Poonam Chaskar

Assistant Manager - Inside Sales

    (+91-22) 24117966 Extn: 203  +91 9372732990

From: Poonam Chaskar
Sent: Thursday, December 7, 2023 5:09 PM
To: [email-masked]<mailto:[email-masked]>
Cc: Yogesh Bhogle <[email-masked]<mailto:[email-masked]>>; Rahul Bhokse <[email-masked]<mailto:[email-masked]>>; Harikrishna Vele <[email-masked]<mailto:[email-masked]>>; Alok Mokase <[email-masked]<mailto:[email-masked]>>
Subject: RE: Chandukaka saraf AMC expired.

Dear Sir,

Please find below commercials for AMC for Software. We suggest you take Software under AMC so that we can provide online service support as and when required

Sr. No

Description

AMC Tenure

Amount

GST

Amount with GST

1

AMC Charges for XM Client License Qty : 26 and DS Server license Qty : 1 (only Software)

07.12.2023 to 07.11.2024

₹ 62,000

11,160

73,160

AMC Inclusion

  *   For DS – online support, software updates, security patches, provided

AMC Exclusions

  *   Reinstallation of media player
  *   Deletion of license file or any file
  *   Bandwidth space and storage (Applicable to cloud license)

  1.  Taxes will be charged as applicable.
  2.  Payment Terms: 100% payment Advance
  3.  Account details:

Name - XTREME MEDIA PRIVATE LIMITED

Bank Name - The Federal Bank Limited

Account Type - CC

Account no - 11765500004531

IFSC - FDRL0001176

Branch - Mumbai Andheri

Best Regards,

Ms.Poonam Chaskar

Assistant Manager - Inside Sales

    (+91-22) 24117966 Extn: 306  +91 9372732990

From: Harikrishna Vele <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, December 7, 2023 4:29 PM
To: [email-masked]<mailto:[email-masked]>; Poonam Chaskar <[email-masked]<mailto:[email-masked]>>
Cc: Yogesh Bhogle <[email-masked]<mailto:[email-masked]>>; Rahul Bhokse <[email-masked]<mailto:[email-masked]>>
Subject: Chandukaka saraf AMC expired.

Dear Sir,

As per our discussion, I would like to bring to your attention that the software/hardware installed at your location is currently not covered under an Annual Maintenance Contract (AMC).

I kindly request you to please get in touch with our AMC/sales team to renew the contract. Once the AMC is renewed, please notify us so that we can proceed with further support.

@Poonam Chaskar<mailto:[email-masked]>, I request you to kindly reach out to the client to discuss the commercial aspects.

For any kind of query or support required, request you to generate a ticket by clicking on the following link: -

https://helpdesk.xtreme-media.in/portal/home

Escalation matrix for DSS Support

Sr. No.

Level

Name

Designation

Email ID

Contact No.

1

Level-1

Jyotsna Jadhav

Executive, DSS Project Management

https://helpdesk.xtreme-media.in<https://helpdesk.xtreme-media.in/>

24117976    Ext: -

2

Naziya Shaikh

Sr. Executive, DSS Project Management

24117976    Ext: -

3

Harikrishna. V

Sr. Executive, DSS Project Management

24117976    Ext: -

4

Level-2

Yogesh Bhogle

Asst. Manager, DSS Project Management

[email-masked]<mailto:[email-masked]>

8928000390

5

Level-3

Rahul Bhokse

Manager, DSS Project Management

[email-masked]<mailto:[email-masked]>

8779324908

6

Level-4

Jayprakash Yadav

A V P, Project Management

[email-masked]<mailto:[email-masked]>

8591944587

Best Regards,

Harikrishna. V

Sr. Executive

(DSS Project Management)

Xtreme Media Pvt. Ltd., B-29/31, Shri Ram Industrial Estate, G.D. Ambekar Marg, Wadala (West), Mumbai - 400031.

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